The terms "We" / "Us" / "Our" / ”Company” individually and collectively refer to VATTAM AGRO & DAIRY INDUSTRIES Private Limited, a Company incorporated in India under the provisions of Companies Act, 1956 (referred to herein as 'VATTAM AGRO” or “VATTAM” or "VATSAN" operates the Internet e-commerce website www.vatsanfoods.com (or any successor site) and its related sub-domains, sites, Services and tools ("Website") and the terms "You" /"Your" / "Yourself" refer to the users.
3. User Information
To avail certain services on our Websites, users are required to provide certain information for the registration process namely: - a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details g) medical records and history h) sexual orientation, i) biometric information, j) password etc., and / or your occupation, interests, and the like. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience.
All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services. Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.
To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalised Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.
Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.
5. Information Sharing
We shares the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:
(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.
Usage of User Information
a) VATTAM AGRO will use your personal information to provide personalized features to you on the Site and to provide for promotional offers to you through the Site and other channels.
b) VATTAM AGRO will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you.
c) VATTAM AGRO will use this information to preserve transaction history as and when needed and as governed by existing law or policy.
d) VATTAM AGRO may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers.
e) VATTAM AGRO will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager.
f) Information about Customers on an aggregate (excluding any information that may identify you specifically) covering Customer transaction data and Customer demographic and location data may be provided to partners of VATTAM AGRO for the purpose of creating additional features on the website, creating appropriate merchandising or creating new products and services and conducting marketing research and statistical analysis of customer behavior and transactions.
Usage of Financial Information
For the use of the Services and purchase of Products, you may be required to pay the Company with a credit card, wire-transfer, or debit card through the Company’s third party payment gateway provider and such third party payment gateway provider may be required to collect certain financial information from you including, but not restricted to, your credit/debit card number or your bank account details (collectively referred to as “Financial Information”). All Financial Information collected from the Users’ by the Company’s third party payment gateway providers will be used only for billing and payment processes. The verification of the Financial Information shall be accomplished only by the User through a process of authentication in which the Company shall have no role to play.
The Financial Information collected from the Users is transacted through secure digital platforms of approved payment gateways which are under encryption, thereby complying with reasonably expected technology standards. While the Company shall make reasonable endeavors to ensure that the User’s personal information and the Financial Information is duly protected by undertaking security measures prescribed under applicable laws, the User is strongly advised to exercise discretion while providing personal information or Financial Information while using the Services given that the Internet is susceptible to security breaches.
User’s & Visitor’s Note
3. If you, as a Visitor, have inadvertently browsed any other pages of the Platforms prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is obtained, stored or used, merely quitting the Platforms should ordinarily clear all temporary cookies installed by the Company. All Visitors, however, are encouraged to use the “clear cookies” functionality on their browsers to ensure such clearing or deletion, as the Company cannot guarantee, predict or provide for the behavior of the equipment of all the Visitors of the Platforms.
4. If you are accessing the Platforms from outside India, it is solely your responsibility to ensure that your access does not breach or violate any local or national law applicable in the place from where you are making the access, for the time being in force.
Links to Other Sites
The Website or any activities made on the Website or relating to the Service may contain features which link to other websites that may collect Information about user. VATTAM AGRO is not responsible for the privacy practices or the content of those linked websites. In addition, such other websites may contain certain product and service offerings which are carried out independently by such third party websites. VATTAM AGRO is neither responsible for the working of such third party websites nor do we warrant or nor do we make any assurances of the existence, adequacy or functioning of security practices of any such third party websites.
Opt out Rights
In the event, user does not wish that user's Information to be used for the purposes mentioned herein or user wish to withdraw consent for use of user's Information please e-mail us at firstname.lastname@example.org or call us on 9384849550. In such events, VATTAM AGRO may not be in a position to provide user any benefits or Services. Also, in case user chooses to not share user's name and/or mobile number, user's registration from the Website will be terminated.
Notwithstanding anything contained in this Policy or elsewhere, VATTAM AGRO shall not be held responsible for any loss, damage or misuse of user's Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).
"Force Majeure Event" shall mean any event that is beyond the reasonable control of VATTAM AGRO and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond reasonable control of VATTAM AGRO), power or electricity failure or unavailability of adequate power or electricity.
While VATTAM AGRO will endeavor to take all reasonable and appropriate steps to keep secure any Personal Information which VATTAM AGRO holds about user and prevent unauthorized access, user acknowledges that the internet or computer networks are not fully secure and that VATTAM AGRO cannot provide any absolute assurance regarding the security of user's Personal Information.
Grievance Redressal Mechanism
Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to the Grievance Officer.
Grievance Officer: Mr.Somasunadarm J
E-mail ID: email@example.com, firstname.lastname@example.org
Phone Number: 9500059631 / 9384849550
VATTAM AGRO & DAIRY INDUSTRIES Private Limited
28/13, Sridharan Street, Puzhuthivakkam, Chennai 600091, INDIA